Is Feeeewwwwh a word? If it is, that's how i feel. The last two weeks have been agonizing for me because of two of my staff members. We have just now, after 10 years of talking, gone to order entry and billing. I have a staff member who depends on one of her coworkers for everything and since she too is freaked out about the billing, the other has had sleepless nights, cold sweats, nausea, and diarrhea. Honestly, I would say she is a little worked up. I have constantly reassured them by going over and over the process. I have made procedural templates, they have my cell number, they have IT's cell numbers. The problem exists because they both keep saying I am not going to get it, I am not good with computers. The problem is their attitude, and I really believe if you think you cannot do something, you will struggle. I have one employee who is 65 annd somewhat resistant to change, and she learned it in two hours.
I remember the first couple weeks when I had to log on to the blackboard, I thought I would never get comfortable, but I did. As I think back, I was never stressed to the point of phenergan and immodium.
Now, I understand what my dad meant, when he said, Sissy some people Just Nerve Me UP! I am signed up for the class, Stress and You and I am needing it about now. lol